| Country Customer Care Officer
Date Posted: 01/06/2012
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The Country Customer Care Officer (CCCO) is the operational point person between the Foreign offices and iRemit Manila. They are responsible for overseeing the transactions of his/her Country/ies of Assignment, and ensure efficient and effective servicing of remittances to beneficiaries. They are also responsible for providing satisfactory response to Foreign offices, Agents, Tie ups, Beneficiaries and, occasionally, Remitters regarding inquiries, status feedback and complaints.
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Functional Competency Requirements:
- University degree, preferably in marketing, business administration, or economics
- One (1) year minimum experience in marketing position is a plus
- One (1) year experience gained from financial institutions and or Customer Service related
- Must be knowledgeable on the different remittance products and services
- Strong leadership and motivation skills
- People-oriented and results-driven
- Computer literate
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iRemit was envisioned to be the ultimate
choice remittance service provider globally. Candidates for this position
should possess the following Core Competency Requirements
that reflect our Core Corporate Values:
- Integrity
- Teamwork
- Work Excellence
- Customer Service Orientation
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PREVIOUS APPLICANTS
NEED NOT APPLY.
To express your interest for this
position, please send an email to careers@iremit-inc.com
with your Letter of Application and Resume printed in the body
of the email message itself.
PLEASE DO
NOT ATTACH YOUR RESUME AND OTHER CREDENTIALS TO THE EMAIL MESSAGE
Additional requirements will be requested from short-listed Candidates
AS NEEDED.
You can also personally
deliver your application or send by post to:
Human Capital Management Department
iRemit, Inc.
8F Wynsum Corporate Plaza, Emerald Avenue,
Ortigas Center, Pasig City 1605
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